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Legal notice

Legal notice

Fenela Mode is a trading name and online retail service operated by SANDS WEAR LTD.

  • Company number: 17300632
  • Registered in: England and Wales
  • Registered office: 15 Broster Avenue, Keighley, BD22 6JH, United Kingdom
  • Customer service email: info@fenelamode.com

The registered office is the company's formal legal address. It is not a customer return address unless we expressly confirm that in writing. Customers should contact us before returning any goods.

Website operator

SANDS WEAR LTD is responsible for operating fenelamode.com and for contracts accepted under the Fenela Mode name. References to “Fenela Mode”, “we”, “us” or “our” on the website mean SANDS WEAR LTD, unless the context clearly says otherwise.

Company information

The company name, number, jurisdiction and registered office above are the confirmed statutory details for the website operator. No telephone number or VAT registration number is published because none has been confirmed for publication.

Intellectual property

Unless stated otherwise, original website content, design, photographs, graphics, branding and text are owned by or licensed to SANDS WEAR LTD. Third-party names and marks belong to their respective owners. Limited personal use is permitted; commercial reproduction or exploitation requires prior written permission unless law provides otherwise.

Accuracy and consumer information

We take reasonable steps to keep company, product, pricing, delivery and policy information accurate. Purchase-specific information shown at checkout forms part of the pre-contract information where applicable. Nothing on the site limits statutory consumer rights.

Complaints and legal correspondence

Customer enquiries and complaints should first be sent to info@fenelamode.com. Formal legal correspondence may be sent to the registered office where legally appropriate. Returns must not be sent there unless we provide written authorisation.

Applicable law

The website is operated from the United Kingdom. Website use and contracts are subject to the applicable laws and mandatory consumer protections described in our Terms of Service and Terms of Sale.